If you have any questions about any of our products or need some help with placing an order please contact us:
Below are some answers to FAQ's:
Do you ship worldwide?
Yes we ship worldwide via UPS and DHL. Flat rate applies. Rates will vary for very large orders, for which you will be contacted.
UK wallpaper orders £17.00
EU wallpaper orders £27.00
International wallpapers orders £45.00
Where are your products made?
All our wallpapers and prints are designed and manufactured within England, UK.
How do I return an item?
Returns will be accepted on items that have been delivered damaged or faulty. Please email firstname.lastname@example.org if you are not satisfied with your purchase, to begin the refund process. Please see Terms and Conditions for further information on cancellations and returns.
How long does it take for orders to be processed?
Orders can take from 1-4 weeks dependent on the size of the order and how busy our printers are. Bespoke orders can take longer due to design time requirements.
Can you help us decide on picking patterns for our interiors?
Yes off course, we are more than happy to advise and help you devise a perfect pattern combination to suit your interior space. Please do contact us.
Can you design bespoke wallpapers?
Yes we design many bespoke wallpapers working closely with Interior Designers, Architects and private clients. We offer the standard 52cm width, wide-width wallpaper and vinyl in a number of finished from matt to pearl. Design jobs are priced individually and we work very closely with the client to make sure they are happy with the final design before print. Bespoke designs can take anyway from 1 - 8 weeks dependent on the size of the job and requirements. Please contact us if you wish to discuss a bespoke wallpaper job.
Is our wallpaper European fire rated?
Yes our wallpaper is European fire rated suitable for hanging anywhere in commercial or domestic premises. Hanging and preparation instructions are included.
Our wallpaper is 170gsm non-woven matt/gloss from a FSC accredited source, printed with solvent-based pigments. Colours will vary slightly from on-screen to actual print.
Do you work in collaboration with other companies to design prints for products?
Yes we have worked with many companies worldwide from fashion, gift wrap, home accessories, interior furnishings, crockery, graphics and many more to design patterns for their products. Please get in touch to discuss your project further.
Can the colours and pattern-ways of the existing wallpaper collections be changed?
Yes we can alter any of our wallpapers on site to match any specific colour schemes or pattern-ways you have in mind. It may be that you like a certain part of the 'Mosaic' wallpaper design and wish to change the colours to black and white. We work closely with the clients sharing files back and forth until you are happy with the final design before print. Fees are calculated individually for each job which we will discuss with you.
How do I hang the wallpaper?
Please use a good quality paste and an experienced decorator. You may wish to paste the wall first or paste on the table, both ways apply fine. The non- repeating wallpapers can be applied landscape or portrait, the choice is yours!
Is the wallpaper wipeable?
Yes using a damp cloth or sponge you can gently wipe of any marks.